Innovation

What really matters to consumers more - move toward or away?

What really matters to consumers more - move toward or away?

[10 minute read + 3 minute video + 1 minute video]

This article compares two products designed to help us change our habits. The Pavlok uses Aversion Therapy and Woebot is based on Cognitive Behavioural Therapy (CBT). The underlying difference in the design and marketing of the two comes down to the kind of motivation framing involved. Move away motivation is common. Move towards motivation turns out to work better in the longer term.

Real Revenue Recovery Right Now (Part 1)

Real Revenue Recovery Right Now (Part 1)

[4 minute read] GETTING THE BASICS RIGHT

How is your organisation reacting to the global pandemic? Are you treating is as a threat or an opportunity to succeed? This series of 4 posts outlines the 4R’s of Revenue Recovery, or how to flip from ‘going to hell in a handbasket’ to ‘going to heaven in a heartbeat’.

The Ascent of AI During COVID-19

The Ascent of AI During COVID-19

[5 minute read]

Have you used a COVID-19 healthcheck or tracking app? Perhaps you've called a medical office and was surprised to hear an automated voice asking about your symptoms? It’s likely that you’ve been interacting with AI. Discover how artificial intelligence is helping healthcare organisations post-COVID.

The Robot Doctor Will See You Now

The Robot Doctor Will See You Now

[15 minute video]

In this enlightening talk, CapFeather’s Health and Innovation Lead Dr. Anjali Jaiprakash demonstrates how she has used a robotic vision technology called Light Field to build a retina-imaging device

This Caring Note Saved 50% of Suicide Re-admissions

This Caring Note Saved 50% of Suicide Re-admissions

[5 minute read]

In an Australian study, a postcard note was sent to suicide out-patients to discover if small signals of care could help them. Over the next two years, members of the group who received the postcards were readmitted at half the rate of the control group.

Digital Experiences are Helping Life Over 60

Digital Experiences are Helping Life Over 60

[4 minute read]

An article on connection, how great my mum is... and the brilliant work Pluss Communities is doing around customer experience in retirement villages and the aged care sector.

You Are More Like a Renaissance Genius Than You Think

You Are More Like a Renaissance Genius Than You Think

[5 minute read]

At the International Society for Professional Innovation Managers 2019 conference in Florence, CapFeather’s Sarah Daly and Professor Greg Hearn from Queensland University of Technology took a group of innovation managers on a walking tour: