“CapFeather brings to the table in the human services space some really unique propositions”
“They are a fascinating set of guys, when you really ask them to deliver their very best work, and the thought processes and the ideas and the iterations that come out, are completely unexpected from where we normally expect to see directions in our business. ”
“I’m actually kind of keen to see where the next opportunity is with them... I think that they would be a great fit for any company that is looking to develop an innovative, differentiated, customer based solution.”
“We actually were able to identify that there was a significant amount of hours that our sales team were spending on opportunities that were not likely to go anywhere, and through the process that we took with CapFeather, we were able to stop doing those things that weren’t adding any value, and actually put the time where it was needed”
“The reason that I decided to work with CapFeather was that we had a pretty big strategic business challenge, and I know the team at CapFeather think quite differently about solving problems, and I knew that they had deep experience in the challenge that we had, which was about retaining our customers. ”
“We discovered more about our customers in one month than we could in over 10 years of operation.”
““We need more sales! We need more salespeople!” Well no. We need to focus on what we are doing, where we are wasting time, and on what adds value and what doesn’t; what our customers want to pay for, and what they don’t. And that’s what made the big difference.”
“This is where the magic happens. The team came in fast and quickly identified our blind spots. The solutions and business innovation pushed us beyond the constraints that we thought were limiting us and has helped us take leaps and bounds forward in developing our business.”