Working with us

They are a fascinating set of guys when you really ask them to deliver their very best work, and the thought processes and the ideas and the iterations that come out, are completely unexpected from where we normally expect to see directions in our business.
— Stephen Alves, CEO Kent Relocation Group

Are CapFeather different to other consultants? We asked some of our clients and this is what they said.

CapFeather Insights

When to Innovate

The standard logic about innovation is, “If it ain't broke, don't fix it,” and, “If the sky is falling, we really need to do something about it.”

Both of these common beliefs are irrational. Find out what we think here!

How to Differentiate

We think it's important to answer that question because in the long run, we find that most organisations really struggle to ultimately differentiate in a sustainable way.

Find out what we think here!

Why most Digital Initiatives Fail

If you look online you will see figures of anywhere between 20% to 70% of Digital Transformations fail.

We think we know why…

What’s happening

We discovered more about our customers in one month than we could in over 10 years of operation.
— Paul Elmslie, CEO National Skin Cancer Centres

Global and local brands our people have worked with

This is where the magic happens. The team came in fast and quickly identified our blind spots. The solutions and business innovation pushed us beyond the constraints that we thought were limiting us and has helped us take leaps and bounds forward in developing our business.
— Ryan Hill, Global Strategy Director Advisian
 

Welcome to CapFeather

We are a boutique strategy consulting firm, helping organisations find innovative customer revenue streams, new growth opportunities and transform their customer experience delivery. We take an entrepreneurial approach to shifting your customer strategy, bringing a laser-sharp focus on adjacent markets and value creation.

Are you ready to take your next best move for growth?