cx institute
The CX Institute - a CapFeather Company - is a customer experience education organisation. Its training is useful for organisations who need to grow their customer value, impact and revenue and for executives who want to deepen their customer experience expertise and deliver real results. Part of CapFeather, the CX Institute also enables our commitment to developing internal CX capability for our clients. Find out more.
international society of professional innovation managers (ISPIM)
ISPIM connects innovation managers globally. Members of the CapFeather team have been involved with ISPIM for over 10 years as part of the advisory board, scientific panel, special interest groups and as contributors. Find out more.
One small step collective
We collaborate with OSSC, a data driven creative agency, to bring social analytics and conversation monitoring into our research design. Find out more.